Telehealth

TeleHEALTH Connects Patients and Clinicians in Real Time

Telehealth is an innovative, secure technology that enables real-time clinical interactions across the entire continuum of care. This leading-edge communication system allows practitioners in one location to communicate with patients in another location. Anytime, anywhere, clinicians can address a host of health issues immediately, eliminating the need for patient travel whenever possible.

Amid COVID-19 Pandemic, Rehabilitation Continues

During the COVID-19 pandemic, CNS rehabilitation is in complete operation, utilizing telehealth to provide all therapies to patients in their home or at secure CNS residences and apartments. CNS therapists will conduct rehabilitation from the clinics and can add in specialists and physicians as needed. CNS staff can also consult simultaneously with family members, caregivers, and insurers.

CNS has deployed InTouch Health telehealth devices, which utilize components familiar to most patients: audio, video, tablets, and cameras. All six CNS clinical facilities in California and Texas have the InTouch TV Pro and an iOS Viewpoint tablet, a high-performance virtual care suite that enables detailed examinations and reading of patient monitoring devices, effectively placing the provider in the room with the patient.
InTouch monitors and interface are intuitive and user friendly and are similar to video call technology such as Skype. The camera can pan in and out, taking in a wide or narrow field of view to help identify specific issues. With this equipment, any HDMI-enabled TV or monitor can become a telehealth solution.

Secure, Private, and HIPAA Compliant

This robust suite utilizes a secure Zoom and RingCentral platform which supports real-time interaction as well as interactive document sharing. Zoom and RingCentral meet HIPAA and PIPEDA/PHIPA compliance standards with complete end-to-end 256-bit AES encryption.

The system can be used in a variety of circumstances, which include:

Enabling remote access to CNS physicians and clinicians
Connecting patients to outside specialists who can advise on select medical and behavioral challenges
Collaborating with other medical specialists
Gathering input from these specialists on a host of medical issues when the physical presence of, and examination by, a provider isn’t necessary
Consultation with nursing staff, counselors, physical and cognitive therapists, and behavioral analysts in real time when patients need help
Providing night and weekend input from a remote clinical source
Flexibility for co-located clinicians who can access the system using a cell phone, tablet, iOS or pc device, and a camera

Clinical use of telehealth can also reduce the need for urgent care and emergency room visits, as certain medical evaluations and physician input can be accomplished via video interaction and sharing patient data.

National Data Confirms Success of Telehealth Rehabilitation

Based on clinical surveys, a significant percentage of patients made the same or better progress as in-clinic patients. CNS delivered more than 90,000 hours of treatment via telehealth in 2020.

The pivot to telehealth during the pandemic achieved two CNS objectives: it ensured patient safety by reducing exposure to COVID-19 and it enabled rehabilitation to continue. To determine the success of this shift, CNS conducted a survey that revealed how well patients and staff adapted to the technology. A national telehealth survey has now been published by the Brain Injury Association of America, which aligns with CNS’ internal findings: telehealth is a highly effective therapy platform.

MORE TELEHEALTH NEWS

How the clinicians at the Centre for Neuro Skills, a provider of rehabilitation services for patients living with traumatic and acquired brain injury, were able to transition quickly to telehealth-based care.

Keeping patients safe and preventing permanent disability is paramount. These goals are achievable utilizing telehealth as a rehabilitation platform while adhering to strict safety guidelines in the clinical environment.